Complaint & warranty
Complaint & warranty. You always have 2 years warranty
If you received an incorrect product, a defective item, or have you accidentally ordered an incorrect product, you can have it exchanged quickly and easily
1.
Contact us at [email protected] with your order number as well as information with the product's defects or defects.
2.
Attach images of the error or defect if possible. The image must be max 1MB.
3.
You will soon receive an e-mail with confirmation and, if necessary, an e-mail message. further information.
It is important that your return shipment contains the following:
1.
Everything that customer service refers to must be returned, returned.
2.
Your order ID together with a clear indication that you want to have the item exchanged.
As soon as the return order is received, it is processed and completed within 14. Days.
You are covered by 2 years warranty, after which Mackabler.dk are not held liable.
You can use the "ONLINE DISPUTE RESOLUTION" from the EU here: Odr
If you have any problems with the following, follow our guides before contacting customer service
- Audio is not sent with Mini Displayport/thunderbolt
- Error message when using Lightning or 30-pin cables