Faq
Every weekday, orders are sent at 10:00 a.m. Weekends and public holidays are not sent.
No, we don't. See if you want. pick-up item.
Yes, you can. Simply complete a regular purchase where you select "pickup" as the delivery method. As soon as your order is packed and ready for pickup you will receive an email with more instructions on address and time.
Be sure to check your spam inbox in case you haven't received any emails after 1 business day.
If you have already contacted us, please send it to
Forsejt.dk
Pork Square 68
1711 Copenhagen V.
You must return the goods as cheaply as possible with the same carrier with which you received the goods. Otherwise, contact us and learn more.
It must also be clear why the item/order is returned.
Simply write to our support at [email protected] where you tell us what the problem is, as well as provide an order ID as well as and, if applicable, an order. an image (max 1mb) showing the problem
Yes, PayPal is safe to use. All your information will be processed with the greatest certainty. In addition, PayPal can always withdraw your money, and they also offer free insurance, so that you can always get your money back if you never receive your purchased goods.
With our normal payment system, we take all credit cards both Danish and foreign. You can also pay with Paypal or Bank transfer. As something completely new we also take bitcoins, you can pay easily and quickly with them via the payment system bitpay in the shopping cart.
Our system automatically sends out an e-mail to everyone who has purchased from us. An e-mail message will andthen be sent out when your order status changes, for example during shipment. If you haven't received any email, please check your spam inbox to make sure they haven't ended up there. If it's not in the spam inbox, please contact us and we'll look at the issue.
Goods are sent as letters, through Post Danmark, this is the way we can guarantee you the best delivery time at the cheapest prices. Because we send most orders as letters, you also get them even if you are not at home, which is always an advantage. Most mailboxes are too small to receive a Magsafe or mobile battery, so you still need to pick up these items at the post office or be at home; the vast majority is delivered in the mailbox. Some items are sent as packages.
Dropshipping means that we do not have our own stock, but that we order the purchased item directly from the supplier. However, the delivery time is the same.
It is shown inside the product how long the delivery time for each product is, as well as a box on the product page itself is either red or green, depending on whether the inventory is empty or not.
We accept company credit cards and EAN numbers, which can be selected under payment method. Otherwise, write to [email protected] if you have any questions.
This may be either because one or more of your products are in residual storage or the product has been shipped from another supplier. Your products will be shipped as soon as they are in stock. In the case of dropshipping, your goods will come approximately on the same day, but in 2 parts.
In case your ordered items have already been shipped, please send them back upon receipt, to our address which can be found under the terms of delivery. It is important to include a order ID, as well as a description of errors, etc.
You have a 14-day right of withdrawal if the packaging of the purchased goods remains unbroken.
Send us an email to [email protected] with order ID eg (NTWHKAUQC). Here you should describe the error as best as possible, preferably which device you get the error on and how many different ways you have tested it.
Yes, forsejt.dk have a student discount, if you want to make use of it, send an email with a picture of your card to [email protected] - and we'll send back a 10% discount code. There are many of our products that students use, we want to make it easier for you.
We don't give student discounts on Magsafe's, but everything else.
If you get the message "The accessory may not be supported" or "This cable or accessory is not approved and may not work with this iPhone" it is because there is dirt and dust in the charging input of your device. It can be easily read - follow our guide here
Slyly sends orders in recycled packaging. That's because it saves on nature, to throw away envelopes that are fully functional, we have previously had this feature as an option in the shopping cart, but have replaced this with the fact that you can't choose it from. We get many fully functional second-hand envelopes in the door, so we've decided that they shouldn't be wasted, as simple as that.
If you would like to bring an English or American A/C adapter to your Magsafe/iPad charger, type it in the last text box of the purchase bookwe'll make it for free. We have a lot of American and English adapters in surplus as we buy the chargers from the markets we always have American, the English we only have sometimes.